Trust and Safety

Answers You Can Check, Data You Can Trust

How BossCE AI produces an answer, what happens to your data, and how we keep partners and sponsors away from clinical content.

How an Answer Is Made

Every question follows the same path, for every user and every plan.

You ask

A clinical question, with any relevant history. Questions that look like they contain a patient identifier, such as an IC or passport number, a phone number or an email address, are refused and not counted.

We search

BossCE AI searches the reviewed BossCE Library (195 documents) and runs a live literature search for guidelines and peer-reviewed papers.

We answer from sources

The answer is written from what was found, with numbered sources under it so you can open each one.

Or we say so

If no supporting source is found, you see "No Verified Sources Found" instead of an answer from memory.

You decide

BossCE AI is a reference. You check the sources and make the clinical decision.

What We Never Do

These are commitments in our Terms of Use and Privacy Policy.

Store your question textQuestions and answers are not saved to a permanent database.
Train our own AI on youYour questions and uploads are not used to train our own models.
Sell your dataWe do not sell personal data or share your identity with partners.
Put ads in answersPartner logos never appear inside an answer.
Let partners steer contentNo partner can influence, rank or edit answers, the Library or articles.

Your Data

The short version. The full detail is in our Privacy Policy.

Conversations Are Temporary

Your recent questions and answers are held in a temporary session so follow-ups work, and are deleted when you press Clear Discussion or the session expires.

Uploads Are Deleted

Documents and images you upload are deleted within 48 hours.

Statistics Without Text

For each question we record the date, broad topic and whether sources were found, never the question or answer, and keep it for up to 13 months.

Verified Clinicians

Registration numbers are checked against the public register of the licensing council you name. Your number is never shown publicly.

Processing by Google

Answers are generated with Google's paid Gemini API, under which Google does not use your content to improve its products. Processing may take place outside Malaysia.

Your Rights

Under Malaysia's Personal Data Protection Act 2010 you can ask to access, correct or delete your data at any time by emailing hi@bossce.com.

The BossCE Library

The documents BossCE AI searches first.

Reviewed Before Use

Every document passes an automated check for patient data, currency, accuracy, promotional content and copyright, then a person reviews it.

Manufacturer Documents

Instructions for use submitted by manufacturers go through the same review as any other source. Payment never buys inclusion.

Kept Current

Superseded and outdated documents are retired, and you can check the version and date of any document an answer relies on.

Independence and Clinical Safety

How BossCE AI is funded, and where its limits are.

Clearly Labelled Partners

Sponsors appear only in labelled logo placements marked "Supported by". Partners see aggregated counts only, never questions or identities.

Same Answers for Everyone

Pro adds questions and tools. It does not change how answers are produced.

A Reference, Not a Diagnosis

Output must be checked against current guidance, product labelling and clinical examination. Guidance differs between countries, so check what applies where you practise.

Security

Encrypted and Server-Side

All traffic is encrypted, and our AI keys stay on the server, never in your browser.

Bot Protection

Contact and partnership forms are protected by Cloudflare Turnstile, which sets no advertising cookies.

Payments by Stripe

Card details are entered on Stripe's pages. BossCE never sees or stores them.

Spotted a Problem?

If an answer looks wrong, a source does not support it, or you have a privacy question, tell us. Please do not include patient details.